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When arriving
You mentioned on the contract what time you intend to arrive
Will you please arrive at the agreed time,
Thank you for ringing or texting a quarter of an hour before arriving so that we are ready to welcome you properly, and precise what entry phone you have to use
Please inform us of any delays to your planned arrival time: This is particularly important if you are expected during the evening, as we cannot arrange someone to wait too long for you. Sorry for that.
For short and long stays, I shall do my best so that you feel welcome in la Berverie, for overnight stays though, you are usually in a hurry, and I shall do my best to be as quick as possible.
When arriving, you need to pay the rest of the fee and be given keys and details about your stay. I can help you organise some activities too if you wish.
NB: Please be careful about the number of key bunches that will be given you and that should stay in a color bucket with sb in charge of it until they are all given back when leaving.